{"id":1006300,"date":"2024-05-29T08:36:20","date_gmt":"2024-05-29T07:36:20","guid":{"rendered":"http:\/\/staging.wxlab.nl\/customer-service\/"},"modified":"2024-05-29T09:59:44","modified_gmt":"2024-05-29T08:59:44","slug":"customer-service","status":"publish","type":"page","link":"http:\/\/staging.wxlab.nl\/en\/customer-service\/","title":{"rendered":"Customer service"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section woodmart_stretch_content=&#8221;section-stretch&#8221; css=&#8221;.vc_custom_1708526098619{padding-top: 1vh !important;padding-bottom: 9vh !important;background-color: #ffffff !important;}&#8221; woodmart_css_id=&#8221;65d60a0ea7f37&#8243; responsive_spacing=&#8221;eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2NWQ2MGEwZWE3ZjM3Iiwic2hvcnRjb2RlIjoidmNfc2VjdGlvbiIsImRhdGEiOnsidGFibGV0Ijp7fSwibW9iaWxlIjp7fX19&#8243; mobile_bg_img_hidden=&#8221;no&#8221; tablet_bg_img_hidden=&#8221;no&#8221; woodmart_parallax=&#8221;0&#8243; woodmart_gradient_switch=&#8221;no&#8221; woodmart_box_shadow=&#8221;no&#8221; wd_z_index=&#8221;no&#8221; woodmart_disable_overflow=&#8221;0&#8243;][vc_row gap=&#8221;30&#8243; woodmart_css_id=&#8221;65d60b65af8ec&#8221; responsive_spacing=&#8221;eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2NWQ2MGI2NWFmOGVjIiwic2hvcnRjb2RlIjoidmNfcm93IiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=&#8221; mobile_bg_img_hidden=&#8221;no&#8221; tablet_bg_img_hidden=&#8221;no&#8221; woodmart_parallax=&#8221;0&#8243; woodmart_gradient_switch=&#8221;no&#8221; woodmart_box_shadow=&#8221;no&#8221; wd_z_index=&#8221;no&#8221; woodmart_disable_overflow=&#8221;0&#8243; row_reverse_mobile=&#8221;0&#8243; row_reverse_tablet=&#8221;0&#8243; css=&#8221;.vc_custom_1708526443023{margin-bottom: 10px !important;}&#8221;][vc_column width=&#8221;1\/2&#8243; woodmart_css_id=&#8221;65d60b8de341a&#8221; parallax_scroll=&#8221;no&#8221; woodmart_sticky_column=&#8221;false&#8221; wd_collapsible_content_switcher=&#8221;no&#8221; wd_column_role_offcanvas_desktop=&#8221;no&#8221; wd_column_role_offcanvas_tablet=&#8221;no&#8221; wd_column_role_offcanvas_mobile=&#8221;no&#8221; wd_column_role_content_desktop=&#8221;no&#8221; wd_column_role_content_tablet=&#8221;no&#8221; wd_column_role_content_mobile=&#8221;no&#8221; mobile_bg_img_hidden=&#8221;no&#8221; tablet_bg_img_hidden=&#8221;no&#8221; woodmart_parallax=&#8221;0&#8243; woodmart_box_shadow=&#8221;no&#8221; responsive_spacing=&#8221;eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2NWQ2MGI4ZGUzNDFhIiwic2hvcnRjb2RlIjoidmNfY29sdW1uIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=&#8221; mobile_reset_margin=&#8221;no&#8221; tablet_reset_margin=&#8221;no&#8221; wd_z_index=&#8221;no&#8221;][vc_column_text el_class=&#8221;show-login&#8221; woodmart_inline=&#8221;no&#8221; text_larger=&#8221;no&#8221;]Hi,<br>How can we help you?[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243; woodmart_css_id=&#8221;65d602dcac535&#8243; parallax_scroll=&#8221;no&#8221; woodmart_sticky_column=&#8221;false&#8221; wd_collapsible_content_switcher=&#8221;no&#8221; wd_column_role_offcanvas_desktop=&#8221;no&#8221; wd_column_role_offcanvas_tablet=&#8221;no&#8221; wd_column_role_offcanvas_mobile=&#8221;no&#8221; wd_column_role_content_desktop=&#8221;no&#8221; wd_column_role_content_tablet=&#8221;no&#8221; wd_column_role_content_mobile=&#8221;no&#8221; mobile_bg_img_hidden=&#8221;no&#8221; tablet_bg_img_hidden=&#8221;no&#8221; woodmart_parallax=&#8221;0&#8243; woodmart_box_shadow=&#8221;no&#8221; responsive_spacing=&#8221;eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2NWQ2MDJkY2FjNTM1Iiwic2hvcnRjb2RlIjoidmNfY29sdW1uIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=&#8221; mobile_reset_margin=&#8221;no&#8221; tablet_reset_margin=&#8221;no&#8221; wd_z_index=&#8221;no&#8221;][\/vc_column][\/vc_row][vc_row gap=&#8221;10&#8243; equal_height=&#8221;yes&#8221; woodmart_css_id=&#8221;65d6041d8de61&#8243; responsive_spacing=&#8221;eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2NWQ2MDQxZDhkZTYxIiwic2hvcnRjb2RlIjoidmNfcm93IiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=&#8221; mobile_bg_img_hidden=&#8221;no&#8221; tablet_bg_img_hidden=&#8221;no&#8221; woodmart_parallax=&#8221;0&#8243; woodmart_gradient_switch=&#8221;no&#8221; woodmart_box_shadow=&#8221;no&#8221; wd_z_index=&#8221;no&#8221; woodmart_disable_overflow=&#8221;0&#8243; row_reverse_mobile=&#8221;0&#8243; row_reverse_tablet=&#8221;0&#8243;][vc_column width=&#8221;1\/4&#8243; woodmart_css_id=&#8221;65d60b5546b19&#8243; parallax_scroll=&#8221;no&#8221; woodmart_sticky_column=&#8221;false&#8221; wd_collapsible_content_switcher=&#8221;no&#8221; wd_column_role_offcanvas_desktop=&#8221;no&#8221; wd_column_role_offcanvas_tablet=&#8221;no&#8221; wd_column_role_offcanvas_mobile=&#8221;no&#8221; wd_column_role_content_desktop=&#8221;no&#8221; wd_column_role_content_tablet=&#8221;no&#8221; wd_column_role_content_mobile=&#8221;no&#8221; mobile_bg_img_hidden=&#8221;no&#8221; tablet_bg_img_hidden=&#8221;no&#8221; woodmart_parallax=&#8221;0&#8243; woodmart_box_shadow=&#8221;no&#8221; responsive_spacing=&#8221;eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2NWQ2MGI1NTQ2YjE5Iiwic2hvcnRjb2RlIjoidmNfY29sdW1uIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=&#8221; mobile_reset_margin=&#8221;no&#8221; tablet_reset_margin=&#8221;no&#8221; wd_z_index=&#8221;no&#8221; css=&#8221;.vc_custom_1708526427341{padding-top: 7.5% !important;padding-right: 5% !important;padding-bottom: 7.5% !important;padding-left: 5% !important;background-color: #f4f4f4 !important;border-radius: 3px !important;}&#8221;][vc_column_text woodmart_inline=&#8221;no&#8221; text_larger=&#8221;no&#8221;]<\/p>\n<h4>Orders<\/h4>\n<p>[\/vc_column_text]\n\t\t<ul class=\" wd-rs-6656edd211124 wd-list wd-wpb color-scheme-custom wd-fontsize-s wd-list-type-icon wd-list-style-default wd-justify-left \" id=\"wd-6656edd211124\">\n\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t<span class=\"list-icon wd-icon fas fa-chevron-right\"><\/span>\n\t\t\t\t\t<span class=\"list-content\">Status of my order<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"wd-fill\" href=\"\/en\/track-order\/\" title=\"Track order\" aria-label=\"List link\"><\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t<span class=\"list-icon wd-icon fas fa-chevron-right\"><\/span>\n\t\t\t\t\t<span class=\"list-content\">All orders<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"wd-fill\" href=\"\/en\/my-account\/orders\/\" title=\"alle bestellingen\" aria-label=\"List link\"><\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t<\/ul>\n\t\t[\/vc_column][vc_column width=&#8221;1\/4&#8243; woodmart_css_id=&#8221;65d60c21356bf&#8221; parallax_scroll=&#8221;no&#8221; woodmart_sticky_column=&#8221;false&#8221; wd_collapsible_content_switcher=&#8221;no&#8221; wd_column_role_offcanvas_desktop=&#8221;no&#8221; wd_column_role_offcanvas_tablet=&#8221;no&#8221; wd_column_role_offcanvas_mobile=&#8221;no&#8221; wd_column_role_content_desktop=&#8221;no&#8221; wd_column_role_content_tablet=&#8221;no&#8221; wd_column_role_content_mobile=&#8221;no&#8221; mobile_bg_img_hidden=&#8221;no&#8221; tablet_bg_img_hidden=&#8221;no&#8221; woodmart_parallax=&#8221;0&#8243; woodmart_box_shadow=&#8221;no&#8221; responsive_spacing=&#8221;eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2NWQ2MGMyMTM1NmJmIiwic2hvcnRjb2RlIjoidmNfY29sdW1uIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=&#8221; mobile_reset_margin=&#8221;no&#8221; tablet_reset_margin=&#8221;no&#8221; wd_z_index=&#8221;no&#8221; css=&#8221;.vc_custom_1708526636711{padding-top: 7.5% !important;padding-right: 5% !important;padding-bottom: 7.5% !important;padding-left: 5% !important;background-color: #f4f4f4 !important;border-radius: 3px !important;}&#8221;][vc_column_text woodmart_inline=&#8221;no&#8221; text_larger=&#8221;no&#8221;]<\/p>\n<h4>Ordering &amp; delivery<\/h4>\n<p>[\/vc_column_text]\n\t\t<ul class=\" wd-rs-6656edf91039a wd-list wd-wpb color-scheme-custom wd-fontsize-s wd-list-type-icon wd-list-style-default wd-justify-left \" id=\"wd-6656edf91039a\">\n\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t<span class=\"list-icon wd-icon fas fa-chevron-right\"><\/span>\n\t\t\t\t\t<span class=\"list-content\">Payment options<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"wd-fill\" href=\"\/en\/payment-options\/\" title=\"Payment options\" aria-label=\"List link\"><\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t<span class=\"list-icon wd-icon fas fa-chevron-right\"><\/span>\n\t\t\t\t\t<span class=\"list-content\">Ordering & shipping<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"wd-fill\" href=\"\/en\/ordering-shipping\/\" title=\"Ordering &amp; shipping\" aria-label=\"List link\"><\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t<\/ul>\n\t\t[\/vc_column][vc_column width=&#8221;1\/4&#8243; woodmart_css_id=&#8221;65d60c2e7ef01&#8243; parallax_scroll=&#8221;no&#8221; woodmart_sticky_column=&#8221;false&#8221; wd_collapsible_content_switcher=&#8221;no&#8221; wd_column_role_offcanvas_desktop=&#8221;no&#8221; wd_column_role_offcanvas_tablet=&#8221;no&#8221; wd_column_role_offcanvas_mobile=&#8221;no&#8221; wd_column_role_content_desktop=&#8221;no&#8221; wd_column_role_content_tablet=&#8221;no&#8221; wd_column_role_content_mobile=&#8221;no&#8221; mobile_bg_img_hidden=&#8221;no&#8221; tablet_bg_img_hidden=&#8221;no&#8221; woodmart_parallax=&#8221;0&#8243; woodmart_box_shadow=&#8221;no&#8221; responsive_spacing=&#8221;eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2NWQ2MGMyZTdlZjAxIiwic2hvcnRjb2RlIjoidmNfY29sdW1uIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=&#8221; mobile_reset_margin=&#8221;no&#8221; tablet_reset_margin=&#8221;no&#8221; wd_z_index=&#8221;no&#8221; css=&#8221;.vc_custom_1708526650625{padding-top: 7.5% !important;padding-right: 5% !important;padding-bottom: 7.5% !important;padding-left: 5% !important;background-color: #f4f4f4 !important;border-radius: 3px !important;}&#8221;][vc_column_text woodmart_inline=&#8221;no&#8221; text_larger=&#8221;no&#8221;]<\/p>\n<h4>Help<\/h4>\n<p>[\/vc_column_text]\n\t\t<ul class=\" wd-rs-6656ee1d9b445 wd-list wd-wpb color-scheme-custom wd-fontsize-s wd-list-type-icon wd-list-style-default wd-justify-left \" id=\"wd-6656ee1d9b445\">\n\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t<span class=\"list-icon wd-icon fas fa-chevron-right\"><\/span>\n\t\t\t\t\t<span class=\"list-content\">Contact<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"wd-fill\" href=\"\/en\/contact\/\" title=\"contact\" aria-label=\"List link\"><\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t<span class=\"list-icon wd-icon fas fa-chevron-right\"><\/span>\n\t\t\t\t\t<span class=\"list-content\">Manual<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"wd-fill\" href=\"\/en\/instructions\/\" title=\"instructions\" aria-label=\"List link\"><\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t<span class=\"list-icon wd-icon fas fa-chevron-right\"><\/span>\n\t\t\t\t\t<span class=\"list-content\">Knowledge center<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"wd-fill\" href=\"\/en\/knowdledge-center\/\" title=\"Knowledge center\" aria-label=\"List link\"><\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t<span class=\"list-icon wd-icon fas fa-chevron-right\"><\/span>\n\t\t\t\t\t<span class=\"list-content\">Training<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"wd-fill\" href=\"\/en\/points-of-sale-training\/\" title=\"training\" aria-label=\"List link\"><\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t<span class=\"list-icon wd-icon fas fa-chevron-right\"><\/span>\n\t\t\t\t\t<span class=\"list-content\">Frequently asked questions<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"wd-fill\" href=\"\/en\/frequently-asked-questions\/\" title=\"faqs\" aria-label=\"List link\"><\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t<\/ul>\n\t\t[\/vc_column][vc_column width=&#8221;1\/4&#8243; css=&#8221;.vc_custom_1708526664954{padding-top: 7.5% !important;padding-right: 5% !important;padding-bottom: 7.5% !important;padding-left: 5% !important;background-color: #f4f4f4 !important;border-radius: 3px !important;}&#8221; woodmart_css_id=&#8221;65d60c3da1cbf&#8221; parallax_scroll=&#8221;no&#8221; woodmart_sticky_column=&#8221;false&#8221; wd_collapsible_content_switcher=&#8221;no&#8221; wd_column_role_offcanvas_desktop=&#8221;no&#8221; wd_column_role_offcanvas_tablet=&#8221;no&#8221; wd_column_role_offcanvas_mobile=&#8221;no&#8221; wd_column_role_content_desktop=&#8221;no&#8221; wd_column_role_content_tablet=&#8221;no&#8221; wd_column_role_content_mobile=&#8221;no&#8221; mobile_bg_img_hidden=&#8221;no&#8221; tablet_bg_img_hidden=&#8221;no&#8221; woodmart_parallax=&#8221;0&#8243; woodmart_box_shadow=&#8221;no&#8221; responsive_spacing=&#8221;eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2NWQ2MGMzZGExY2JmIiwic2hvcnRjb2RlIjoidmNfY29sdW1uIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=&#8221; mobile_reset_margin=&#8221;no&#8221; tablet_reset_margin=&#8221;no&#8221; wd_z_index=&#8221;no&#8221;][vc_column_text woodmart_inline=&#8221;no&#8221; text_larger=&#8221;no&#8221;]<\/p>\n<h4>My WXLab<\/h4>\n<p>[\/vc_column_text]\n\t\t<ul class=\" wd-rs-6656ee6284766 wd-list wd-wpb color-scheme-custom wd-fontsize-s wd-list-type-icon wd-list-style-default wd-justify-left \" id=\"wd-6656ee6284766\">\n\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t<span class=\"list-icon wd-icon fas fa-chevron-right\"><\/span>\n\t\t\t\t\t<span class=\"list-content\">Data changes<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"wd-fill\" href=\"\/en\/my-account\/\" title=\"my account\" aria-label=\"List link\"><\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t<span class=\"list-icon wd-icon fas fa-chevron-right\"><\/span>\n\t\t\t\t\t<span class=\"list-content\">View invoices<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"wd-fill\" href=\"\/en\/my-account\/orders\/\" title=\"all orders\" aria-label=\"List link\"><\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t<\/ul>\n\t\t[\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section woodmart_stretch_content=&#8221;section-stretch&#8221; css=&#8221;.vc_custom_1708526098619{padding-top: 1vh !important;padding-bottom: 9vh !important;background-color: #ffffff !important;}&#8221; woodmart_css_id=&#8221;65d60a0ea7f37&#8243; responsive_spacing=&#8221;eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2NWQ2MGEwZWE3ZjM3Iiwic2hvcnRjb2RlIjoidmNfc2VjdGlvbiIsImRhdGEiOnsidGFibGV0Ijp7fSwibW9iaWxlIjp7fX19&#8243; mobile_bg_img_hidden=&#8221;no&#8221; tablet_bg_img_hidden=&#8221;no&#8221; woodmart_parallax=&#8221;0&#8243; woodmart_gradient_switch=&#8221;no&#8221; woodmart_box_shadow=&#8221;no&#8221; wd_z_index=&#8221;no&#8221; woodmart_disable_overflow=&#8221;0&#8243;][vc_row gap=&#8221;30&#8243; woodmart_css_id=&#8221;65d60b65af8ec&#8221;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1006300","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"http:\/\/staging.wxlab.nl\/en\/wp-json\/wp\/v2\/pages\/1006300","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/staging.wxlab.nl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/staging.wxlab.nl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/staging.wxlab.nl\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/staging.wxlab.nl\/en\/wp-json\/wp\/v2\/comments?post=1006300"}],"version-history":[{"count":4,"href":"http:\/\/staging.wxlab.nl\/en\/wp-json\/wp\/v2\/pages\/1006300\/revisions"}],"predecessor-version":[{"id":1006367,"href":"http:\/\/staging.wxlab.nl\/en\/wp-json\/wp\/v2\/pages\/1006300\/revisions\/1006367"}],"wp:attachment":[{"href":"http:\/\/staging.wxlab.nl\/en\/wp-json\/wp\/v2\/media?parent=1006300"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}